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What is I support? |
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I Support is simple, smart, user friendly, affordable, manageable and powerful software application for customer care developed at C Com enterprises pvt. Ltd., Mumbai-India. |
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Strategic Objectives of 'I Support': |
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To provide user friendly, affordable and powerful software solution for instant online customer support. |
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To provide a sophisticated and profesional environment for clients’ queries and provide immediate solutions over those queries. |
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To help the client resolving thier issue using a single application interface. |
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User Friendly |
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Customizable |
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Internet enabled |
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Highly secured |
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Affordable |
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Advantages of 'I Support': |
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Simple application to manage all modules |
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Best for small Business |
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Easy customization |
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Provides 24/7 online support to your domestic and international customers |
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Instant solution over customer queries |
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Satisfies customers thus increase your business |
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Highly secured by password controlled access |
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Clients Features of 'I Support': |
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Highly secured login section |
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Files attachment up to 5Mb |
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Easy to use customer interface |
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An integrated chat module for live chat |
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Auto Email notification |
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Tickets tracking system |
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Tickets updation |
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Personal profile updation |
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Number of open tickets is reported |
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Software modules of 'I Support': |
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Admin Features of 'I Support': |
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Easy and userfriendly interface |
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Archieved closed tickets |
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'Time-date stamped' support replies |
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Easy managenment of all modules |
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Automatic query ticket closing system |
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Remote monitoring of all users/tickets |
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Technologies Used in 'I Support': |
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Operating System: Windows 2K |
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Database: SQL Server 2000 |
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Language: ASP.NET, Ajax, C Sharp, Java Scripts. |
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Unsubscribe Instructions: |
You are subscribed to this email announcement because you are a C Com client/partner. If you do not wish to receive any further announcements from us you can unsubscribe using the below link:
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